Zlata Vavruskova’s leadership journey started early, shaped by ambition, trial and error, and a deep belief in people. Today, as Chief Experience & Operation Officer at Shoptet, she focuses on building teams that grow, take ownership, and ultimately thrive without constant supervision. In this interview, she reflects on the moments, doubts, and philosophies that defined her approach to leadership, mentoring, and customer experience.
I had a lot to learn when I jumped from managing a small team in an office to an online environment. I realized quickly that I had to make some adjustments in how I communicated and was present for my team in this environment. Everyone has their own working routines and habits just like they would in an office.
This Member post is brought to you by Kateryna Keretsman, ex-Head of BDR Team at Socialbakers, who is not only the member of the Femme Palette community but also a mentor and mentee in our Mentoring program! In this article, she shares some tips for those who are starting their journey as managers.
Do you remember when you got out of school and were full of dreams, ideas and big plans? And then, what happened? Did they get swollen with time, became reality, or got forgotten? If it’s not the dreams, then what draws you to the office desk? Is it your salary, your status or is it the people you talk to and get inspired by? If the latter resonates with you, you are on the right track. Because as many bosses agree, every business is about people! And who sets the tone for the team? The leader. Read how to become the boss you always wanted to have.
We are consistently impressed with the brilliance of our community and the knowledge every member has to offer. That’s why we asked our members to share their knowledge with everyone! This Member post is brought to you by Jana Vesela, Head of Testing at Inventi.
Giving feedback - something you might dread but have to do regardless if you are in charge of a team. Performance reviews, project wrap-ups and self-reflections are all part of daily operations. But now that most of us work remotely, how can you encourage and inspire your team to do their best from the comfort of their home? Giving constructive feedback might be easier than you think!
Leadership means something different to all of us. It can mean running a team of five where everyone has a different set of responsibilities (I mean you, start-upers), or managing a group of 100 people all with identical tasks (multi-level businesses). One thing is indifferent - everyone has to be on the same page in order to achieve a common goal. The key leader’s qualities are communication, empathy and agility. Read below how to develop these skills and become a great leader.
