Ewan Scattergood

Ewan is a senior service operations and transformation leader with over 15 years of experience across engineering, aftermarket, and global service organizations in Europe. Most recently at Doosan Bobcat, he led regional and cross-functional initiatives spanning field service operations, dealer performance, digital tools, and process transformation, delivering measurable improvements in efficiency, cost, and customer experience.

Ewan specializes in helping professionals navigate complexity - whether that’s stepping into leadership roles, driving change without formal authority, or translating strategy into practical execution. He brings a pragmatic, systems-thinking approach, shaped by hands-on experience in large matrix organizations and fast-moving environments.

Today, Ewan is focused on the intersection of service excellence, digital transformation, and AI adoption, advising organizations on how to improve decision-making, workflows, and frontline effectiveness without adding unnecessary complexity.

As a mentor, he supports mentees who want clear thinking, honest feedback, and practical guidance on career progression, leadership confidence, and making thoughtful transitions in uncertain or changing environments.