Emilia Darwin

Director of Operations, Central Europe
Ticketmaster
Location:
Germany
Mentoring focus:
Career Growth & Soft Skills, Finance & Operations, Management & Leadership, Product & Project, Public Affairs & International Relations
I’m a strategic operations leader with 10+ years of experience leading teams in international environments. Based in Berlin, I work as Director of Operations for Central Europe at a global ticketing company, overseeing operations across Germany, Poland, Austria, Czechia, and Switzerland. My work focuses on operational excellence, people leadership, and change. I’ve led multicultural, cross-functional teams through growth, transformation, and ambiguity, with an emphasis on clarity, prioritisation, and sustainable performance. I have extensive experience in matrix organisations and turning strategy into practical outcomes.

As a mentor, I support emerging leaders and experienced managers navigating operational change, organisational complexity, and advocating for themselves at senior levels. My style is practical, direct, and people-first. I believe leadership is continuously developed, and I’m passionate about helping others grow into confident, effective leaders.
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