Claudia Machado

Knowledge and experience in harnessing digital technologies to drive customer satisfaction and business performance, underpinned by agile, design thinking, and lean methodologies. Founder of the first Innovation Lab Vodafone, which required strong engagement with senior cross-functional stakeholders and C-level executives as well as 3rd party providers (i.e. Google, Meta, Microsoft, startups/scaleups).

Responsible for scouting and engagement (from the ideation phase to implementation) of innovative companies, products, and services.
Ensuring Vodafone is one of the most digital savvy companies through thought leadership on innovation and digital strategy.

On my free time, I provide career coaching to paid and pro-bono clients. I have been mentoring people for 10+ years.